Your questionsContainer rental software, explained
The questions we hear from container rental companies looking at software for the first time.
- What is container rental software?
- Software that runs the day-to-day of a business renting out waste containers: orders, delivery and collection scheduling, drivers, pricing, invoicing and payments, in one system instead of a spreadsheet, a paper planner and phone messages.
- What does container rental management software do?
- It keeps one record per rental. From that record it plans the delivery, any exchange and the collection, assigns each job to a driver, prices the order from your rate list, and turns finished work into an invoice with the payments tracked against it.
- Can BenneCRM be used for skip hire companies?
- Yes. Skip hire is the trade BenneCRM was built for. Delivery, exchange and collection are the activity types built into every order, and each company sets up its own skip sizes, waste types and prices.
- Can BenneCRM be used for dumpster rental companies?
- Yes. A roll-off dumpster rental works the same way as a skip hire: a container is delivered, sometimes swapped, then hauled away and billed. You name your own container sizes and waste types, and set the currency, tax rate and time zone for your company.
- Can I manage container deliveries and collections?
- Yes. Every order holds its own delivery and collection, each with a date, a time, a driver and a status. The day's list shows every job due, and a filter shows the ones with no driver yet.
- Can I track containers that are currently with customers?
- Yes. An order stays open until its container has been collected, so a filter shows every container still out, by size and waste type, with the days on site, and a map shows the sites. Tracking is based on the order and its site address, not on GPS.
- Can I manage drivers and schedules?
- Yes. Add your drivers with their phone number and vehicle, assign each delivery, exchange or collection to one, and view the day by driver. One tap sends the driver an SMS with the job: what, when, where and for which customer.
- Do my drivers need to install an app?
- No. Drivers do not need an account. The office assigns the job and sends the details by SMS in one tap. Office staff and owners use BenneCRM in a browser, on a computer or a phone, with nothing to install.
- Can I create invoices for container rentals?
- Yes. Pick a customer, tick their finished orders, add extras such as waiting time or extra tonnage, and the invoice is ready as a PDF. Send it by email, record each payment and see the balance. A month's invoices can be grouped into one statement.
- Is BenneCRM suitable for small container rental companies?
- Yes. The Starter plan is €30 a month excluding VAT for up to 2 drivers, with every feature included. An order takes about thirty seconds to enter, it works from a phone, and we help you bring your customers and prices across at no extra cost.
- Does BenneCRM work outside the UK?
- Yes. BenneCRM is not tied to one country. The app is available in English, French and Romanian, and each company sets its own country, currency, time zone and VAT rate. Your data is hosted in the EU.
- What is the difference between container rental software and waste management software?
- Container rental software runs the rental itself: orders, container movements, drivers, pricing and invoicing. Waste management software is a broader term that can also cover regulatory waste tracking, weighbridges and disposal reporting. BenneCRM covers the operational and commercial side; it does not produce waste transfer notes or connect to a weighbridge.