Managing skips on construction sites
For firms supplying building and civil engineering sites.
On a construction site a skip is rarely on its own: it is delivered, filled, exchanged several times as the work moves on, then collected at the end of the phase. BenneCRM tracks those movements inside one order, attached to the site address and the contact on the ground. The order form is signed online before the work starts, extras picked up on site are noted the same day, and invoicing happens site by site or grouped into one statement for the customer.
The site, not the isolated order
A construction customer does not think in hires, they think in sites. They want to know what was delivered to the job on Andersen Road, how many exchanges there were, and what that adds up to over the month.
From your side the difficulty is the same seen from the other end: the same contractor has several sites running, with different contacts and different addresses. If everything is filed under the company name, nobody can tell which site anything belongs to.
In BenneCRM a customer can have several contacts and several site addresses. Each order is attached to one of them, which makes per site invoicing possible with no sorting work.
What it sorts out day to day
Repeated exchanges
Delivery, successive exchanges and collection live in the same order, each with its date and driver. You can see at a glance how many turnarounds a site has used.
Written agreement before the work
The order form goes out by email. The site manager opens it from a link, with no account and no app, and signs online. The signature is timestamped and sealed with the document shown.
Site access
Access constraints and instructions are noted against the job, and go to the driver with the address, the date and the customer in an SMS.
Wasted journeys
Site closed, access blocked, skip unreachable. The trip is noted against the job on the day, and carries onto the invoice.
Skips forgotten at the end of a phase
An order stays open until the collection has happened. The live hire filter and the map show what is still sitting on sites.
The invoice the customer expects
One invoice per site, or a statement grouping the month's invoices for a contractor running several jobs.
Common questions
- Can one site be invoiced separately from another?
- Yes. Each order is attached to a site address, and you choose which orders go on an invoice. So you can invoice one site on its own, or several together.
- How does the site manager approve the order?
- They get an email with a link to the order form. They open it in their browser, check the skip size, the address, the date and the price, then sign. There is no account to create and no app to install.
- Can we track several sites for the same customer?
- Yes. A customer can have as many contacts and site addresses as needed, and orders filter by customer or by address.
- Do drivers get access to the software?
- Drivers get their jobs by SMS, with the address, the date, the customer, the skip size and the waste type. The software accounts are for the office.
- Do you handle waste transfer notes?
- No. BenneCRM covers operations and the commercial side. Regulatory waste tracking is done in the tools built for that.
Read next
Order forms, emails and SMS
Online signing, sending from your own address, and driver SMS.
How to invoice a skip hire
The hire, the extras, VAT, part payments and chasing what is owed.
Order management
The day's schedule, the jobs and the map of live hires.
Pricing
Three plans, every feature included, one month free.
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