How does the free trial work?

You get a full month, with no card. Every feature is open during the trial. At the end of the month you choose a plan. If you do nothing the account becomes read only: your data stays there to look at, but nothing changes and nothing is charged.

How long does it take to get going?

Allow a day. You set up your company, enter your skip sizes, waste types and price list, then bring your customers over. We help you with that setup.

Can you bring my current data across?

Yes. Whether you are coming from a spreadsheet or another tool, we move your customers and prices with you. It is part of the subscription, at no extra cost.

Is there software or a server to install?

No. BenneCRM opens in a browser. There is nothing to install and nothing to maintain at your end.

Do I have to sign a contract?

No. The subscription is monthly with no minimum term. You cancel from your account whenever you like, and access stays open until the end of the month you have already paid for.

How much does BenneCRM cost?

€30 a month for up to 2 drivers, €80 a month for up to 10. Above 10 drivers, or if you run several companies, you are on the Custom plan, priced on request. Prices exclude VAT.

Is the price per user?

No. It is a flat price for the whole company. The number of drivers only decides which plan suits you, it does not multiply the price. You create as many office accounts as you need.

Do the plans have different features?

No. Every plan has every feature. Business raises the driver limit and the monthly SMS allowance. Custom is for more than 10 drivers, and adds several companies in one account, finer roles and work built on request.

Is there a setup fee?

No. Creating the account, configuring it and setting up your price list are part of the subscription.

How is payment handled?

The subscription is charged monthly in advance by Paddle, our Merchant of Record, who issues the invoice. You can change plan or cancel from your account.

Does it work on a phone?

Yes. The screen adapts to a phone and a tablet, and there is no app to install. An order can be entered from the cab as easily as from the office.

How do my drivers get their jobs?

You assign a driver to an activity, then send them an SMS in one tap. The message carries the address, the date, the customer, the skip size and the waste type. You write nothing, and every send is logged against the activity.

Can the customer confirm the order before we go out?

Yes. You email them an order form. They open it from a link, with no account and no app, check it and sign online. The signature is timestamped and tied to the exact document they were shown, and the order is marked confirmed.

Do invoices go out from my own email address?

Yes, if you connect your Gmail account. Invoices, statements and order forms then go out from your address, with your email template, and your customers' replies land in your usual inbox.

How do I know which skips are still out?

The order list filters down to live hires, and a map view shows the sites involved. An order stays open until the skip has been collected.

Can I run several companies?

Yes. Each company has its own separate space, with its own customers, prices and invoices. That is part of the Custom plan.

Where is my data hosted?

In the European Union, on DigitalOcean infrastructure in Frankfurt.

Is my data encrypted?

Yes. Traffic runs over HTTPS, data is encrypted at rest, and the keys for your integrations are encrypted separately. Passwords are never stored in the clear.

Can another company see my data?

No. Each company has its own space, isolated from the others. No data is shared between accounts.

Yes, one automatic backup a day.

Can I limit what my staff can see?

Partly. There are two roles. A member works on the day-to-day screens: orders, activities, customers and invoices. An administrator also manages the team, the company settings, the widget, the Gmail connection and billing, and can suspend or delete accounts. Finer permissions are part of the Custom plan.

What happens to my data if I leave?

It is yours. You can export your customers, orders and invoices at any time, and ask us to delete your data once the account is closed.

Help

Frequently asked questions

The questions skip hire companies ask us most often.

BenneCRM is management software for skip hire companies. You can try it free for one month, with no card. After that the subscription is monthly with no commitment: €30 a month for up to 2 drivers, €80 a month for up to 10, and the Custom plan above that. Every feature is included in every plan, and prices exclude VAT.

Trial and getting started

How does the free trial work?: You get a full month, with no card. Every feature is open during the trial. At the end of the month you choose a plan. If you do nothing the account becomes read only: your data stays there to look at, but nothing changes and nothing is charged.
How long does it take to get going?: Allow a day. You set up your company, enter your skip sizes, waste types and price list, then bring your customers over. We help you with that setup.
Can you bring my current data across?: Yes. Whether you are coming from a spreadsheet or another tool, we move your customers and prices with you. It is part of the subscription, at no extra cost.
Is there software or a server to install?: No. BenneCRM opens in a browser. There is nothing to install and nothing to maintain at your end.
Do I have to sign a contract?: No. The subscription is monthly with no minimum term. You cancel from your account whenever you like, and access stays open until the end of the month you have already paid for.

Price and subscription

How much does BenneCRM cost?: €30 a month for up to 2 drivers, €80 a month for up to 10. Above 10 drivers, or if you run several companies, you are on the Custom plan, priced on request. Prices exclude VAT.
Is the price per user?: No. It is a flat price for the whole company. The number of drivers only decides which plan suits you, it does not multiply the price. You create as many office accounts as you need.
Do the plans have different features?: No. Every plan has every feature. Business raises the driver limit and the monthly SMS allowance. Custom is for more than 10 drivers, and adds several companies in one account, finer roles and work built on request.
Is there a setup fee?: No. Creating the account, configuring it and setting up your price list are part of the subscription.
How is payment handled?: The subscription is charged monthly in advance by Paddle, our Merchant of Record, who issues the invoice. You can change plan or cancel from your account.

The driver count decides the plan. It does not multiply the price.

Day to day use

Does it work on a phone?: Yes. The screen adapts to a phone and a tablet, and there is no app to install. An order can be entered from the cab as easily as from the office.
How do my drivers get their jobs?: You assign a driver to an activity, then send them an SMS in one tap. The message carries the address, the date, the customer, the skip size and the waste type. You write nothing, and every send is logged against the activity.
Can the customer confirm the order before we go out?: Yes. You email them an order form. They open it from a link, with no account and no app, check it and sign online. The signature is timestamped and tied to the exact document they were shown, and the order is marked confirmed.
Do invoices go out from my own email address?: Yes, if you connect your Gmail account. Invoices, statements and order forms then go out from your address, with your email template, and your customers' replies land in your usual inbox.
How do I know which skips are still out?: The order list filters down to live hires, and a map view shows the sites involved. An order stays open until the skip has been collected.
Can I run several companies?: Yes. Each company has its own separate space, with its own customers, prices and invoices. That is part of the Custom plan.
What languages is it available in?: English, French and Romanian.

Every activity carries its date and its driver.

Data and security

Where is my data hosted?: In the European Union, on DigitalOcean infrastructure in Frankfurt.
Is my data encrypted?: Yes. Traffic runs over HTTPS, data is encrypted at rest, and the keys for your integrations are encrypted separately. Passwords are never stored in the clear.
Can another company see my data?: No. Each company has its own space, isolated from the others. No data is shared between accounts.
Are there backups?: Yes, one automatic backup a day.
Can I limit what my staff can see?: Partly. There are two roles. A member works on the day-to-day screens: orders, activities, customers and invoices. An administrator also manages the team, the company settings, the widget, the Gmail connection and billing, and can suspend or delete accounts. Finer permissions are part of the Custom plan.
What happens to my data if I leave?: It is yours. You can export your customers, orders and invoices at any time, and ask us to delete your data once the account is closed.

Ready to run your skips from one place?

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Frequently asked questions

Trial and getting started

Price and subscription

Day to day use

Data and security

Other useful pages

Pricing

What is skip hire software?

Security and data

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