Waste management software for collectors
For firms that collect, haul and invoice waste by the container.
BenneCRM is operations and commercial management software for waste collection firms that work by the container: customer orders, driver rounds, waste streams, prices by waste type and size, invoicing and payment tracking. It does not replace regulatory waste tracking, which belongs in dedicated tools. It replaces the makeshift system spread across a spreadsheet, a paper planner and phone messages.
Work that comes in cycles
In collection work, an invoice rarely covers a single visit. A container is delivered, filled, exchanged, then collected, and the same customer may have several containers, on several sites, on different frequencies.
What matters then is attaching every movement to the right order and the right site. Without that, invoicing becomes an end of month reconstruction from drivers' notes, and some of the exchanges go missing along the way.
BenneCRM treats each order as an open hire, with activities added to it over time. The order stays visible until the container is back, and it stays on the list to invoice until the invoice is raised.
What the software covers
Waste streams
You define your own waste types, and cross each one with the container sizes you offer to build your price list.
Rounds and drivers
The day’s activities grouped by date, with a driver against each one and a filter for whatever is still unassigned.
Multi-site customers
One customer, several contacts and several collection addresses, each findable by name, phone number or address.
Operational extras
Tonnage over the limit, contaminated loads, waiting time, a wasted journey. They are noted against the activity and carry onto the invoice.
Grouped invoicing
Several completed orders for one customer on a single invoice, then a statement grouping the month’s invoices for larger accounts.
Payment tracking
Every payment marked off with its date and method, the balance shown on the invoice, and a list of unpaid invoices by age.
Reporting
Revenue excluding and including VAT over a period, average order value, activity count, most active customers.
Common questions
- Do you handle waste transfer notes?
- No. BenneCRM covers operations and the commercial side: orders, rounds, prices, invoices and payments. Regulatory waste tracking is done alongside it, in the tools built for that.
- Can you track tonnage?
- Tonnage over the limit is entered as an extra line when you invoice the order. There is no automatic link to a weighbridge.
- Is there GPS tracking on the containers?
- No. The software knows where each container was placed, from the site address on the order, and shows it on a map. There is no tag and no live location tracking.
- Can we run several companies?
- Yes. Each company has its own space, with its own customers, prices and invoices, isolated from the others. That is part of the Custom plan.
- Is the software available in other languages?
- Yes, in English, French and Romanian. Currency, country, timezone and VAT rate are set per company.
Read next
What is skip hire software?
What this kind of tool covers and how to choose one.
Invoicing in BenneCRM
Invoice completed work, track payments and unpaid balances.
Pricing
Three plans, every feature included, one month free.
Waste container rental software
Containers out, deliveries, exchanges, collections and invoicing on one record per rental.
Ready to run your skips from one place?
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